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CasinoLuck online casino was established back in 1999, which makes it among the longest standing gambling destinations on the online platform. This casino is operated by Minotauro Media Limited, which is a company based in Ireland. The casino site set up is a clean and simple layout that is sure to appeal to gamblers who take user-friendliness with high regard. The games are placed in various categories that are arranged in grids and logos. However, the games are arranged at random, and players are not provided with the option to place them in a particular order.
The casino games can be enjoyed in instant play, download, or mobile versions. The download version of the game has been made compatible with most of the mobile operating systems used in most smartphones and tablets today including iOS, Android, Blackberry, and Windows. In the case of iOS users, a flash player will need to be installed for the games to run smoothly without any glitches.
Unlike most casinos that only concentrate on the provision of casino games, CasinoLuck Casino mobile provides its clients with the chance to gamble responsibly. One can limit the amount of money they wager daily, weekly, or monthly with the casino. Once that limit is reached, gamblers are denied access to their accounts, which is a great way to keep problem gambling at bay. If the player decides to freeze their account for a certain period, say six months, they can contact the customer support team and have it done.
Bonuses and Promotions
Bonuses and promotions have been incorporated into the online gambling business for so long that it has become a culture. These offers are meant to entice new players to try out a site and to ensure they keep bringing back business afterward. Some of the bonuses and promotions provided at CasinoLuck Casino include:
This bonus offer does not include a no deposit bonus. This means that a real money deposit has to be made to the casino account before any bonuses can be made available.
Once the first deposit is made, the amount is met with a one hundred and fifty percent match that can go as high as one hundred and fifty pounds. This match promotion comes with one hundred and fifty free spins to use in the Starburst slot. Here are some of the wagering requirements that come with this offer:
- The welcome bonus is reserved for new clients, and can only be claimed once
- The bonus has to be played through fifty times before it can be made available for withdrawal. This
- wagering condition also applies to the winnings made from this amount
- The minimum deposit that can be made to receive the amount is twenty pounds
- The maximum amount that can be used to wager at a go is five pounds
The use of the welcome bonus is not limited to one category of games and can be used on any. However, slots contribute the most to meeting the wagering requirement.
The free spins offered in the welcome bonus package also come with some wagering terms including:
- The spin value of each is point one zero
- The provision of free spins is spread out over several days. Each provision should be cleared before twenty-four-hours elapse
- The winnings from the free spins are also subject to the fifty times play through requirement
- The maximum amount that can be wagered at a go using the winnings is five pounds
The maximum amount one can win using the freebies is not stated.
CasinoLuck has an extensive array of games to offer clients. These games are provided by some of the biggest online gaming software developers, which is why the site is widely preferred. Some of the software developers include:
- Net Entertainment
- Evolution Gaming
- NYX Gaming
- Interactive Gaming Technologies
- Play N’ Go
NeoGames software powers all the games provided. However, they were previously powered by EverMatrix, and the move to NeoGames only happened recently. These software developers provide well over six hundred games, with slots being the main attraction, amounting to well over five hundred and thirty-seven slot games. Some of the best ones include:
- Tomb Raider
- Jack and the Beanstalk
- Kitty Glitter
- Mighty Sphinx
- Fruity Friends
- Egyptian Magic
- Monte Carlo
- Big Win Cat
- Five Pirates
- Jungle Jim
- Blood Queen
- Mermaid Diamonds, etc.
Thirty-four of the biggest Net Entertainment jackpots are also featured in the casino. As of the drafting of this review, the largest of them included;
- Mega Moolah Jackpots – eight hundred and seventy-one thousand pounds
- Millionaire’s Club – Five hundred and eighty-one pounds
- Rags to Riches – one hundred and eighty-three pounds
- Crazy Jackpot Line 8 – one hundred and sixty-nine thousand pounds
- Crazy Jackpot Line 9 – one hundred and sixty-one thousand pounds
The only table game provided in the regular casino is video poker, which is offered in thirty-four versions. All the other twenty table games are provided in the live casino option that is powered by Net Entertainment. These table games include blackjack, roulette, and baccarat variants.
Numerous payment methods have been made available to suit the various regions the casino is available. Some of these methods include:
- Visa Debit
- Visa Electron
- Paysafe Card
- Todito Cash
- Bank Wire Transfer
- Giropay, etc.
Some of these methods such as Paysafe Card, MasterCard, Maestro, and TrustPay are restricted for use when making a deposit only. Other methods such as Neteller, Visa, Visa Debit, and WebMoney, on the other hand, can be used for both deposits and withdrawals. The casino accepts more than twenty currencies, which makes it convenient for a diverse amount of players. They include:
- Canadian dollars
- US dollars
- Australian dollars
- Denmark kroner
- South Korean won
- Great British pounds
- Swedish kroner
- South African Rand
- Norwegian kroner
- Mexican pesos
- Croatian kunas, etc.
Deposits are processed and reflect almost immediately with all cashier options. Withdrawals, however, will vary depending on the method being used. Ewallets, such as Neteller, take anywhere between a couple of hours and a day: this makes it the most recommended mode of withdrawal. Bank Transfers take the longest amount of time, with the process lasting for up to six days. The fees incurred during transactions are also different. Therefore, gamblers are advised to study the fees incurred by each method to find one that best suits their wallets.
The minimum amount one can deposit in the casino is ten pounds. This also applies to the minimum that can be withdrawn. The maximum deposit that can be made for the first time is set at one hundred pounds. The maximum amount one can withdraw is twenty-five thousand pounds every ten days. This limit is quite high keeping in mind that most casinos place their monthly limit at lower than a quarter of this amount.
Casino CasinoLuck has been licensed to operate by the UK Gambling Commission and Malta Gambling Authority. These two commissions are renowned as some of the best licensing bodies on the online platform. They are responsive to clients’ complaints and use some of the branches, such as eCOGRA, to test the random number generators used by the casinos and software providers that hold their licenses. Additionally, the casino uses a state-of-the-art encryption system to secure the personal and financial information provided by the clients.
However, one downside to the safety of client’s funds is the lack of segregation from those of the casino. This lack of segregation means that the company operating the casino can claim the gambler’s money in the case that it faces bankruptcy.
Even though CasinoLuck Casino UK is widely available, some regions fail to meet the requirements put in place by the regulatory bodies or showcase high levels of fraud. Some of these restricted territories include:
- The United States
- Hong Kong
- Aland Islands
- Dominican Republic
- Sierra Leon
- French Guiana
- Malaysia, etc.
The full list of restricted nations can be found in the casino’s official site. Gamblers residing in areas where gambling is legalized can enjoy the services of the casino.
Over the years, CasinoLuck has proved to be a trustworthy site that gamblers can rely on to enjoy their favorite games. However, numerous CasinoLuck reviews indicate that most of their clients were not excited with the shift from an EverMatrix gaming platform to that of NeoGames, especially due to the reduction in the number of games in the UK. Even so, this site stands as one of the best gaming options online.
Clients can contact the casino’s customer support team in case of any run-ins with issues. They can be contacted through either email, message, or live chat. The live chat option is not available twenty-four hours a day and is only active during European daytime hours. Another downside is the absence of a phone chat option, which has been addressed as an area to improve on by numerous CasinoLuck Casino reviews.