- Website: https://www.21casino.com
- Mobile & Tablet Friendly: Yes
- Min. Deposit: £10
- Min. Withdrawal: £20
- Payout Percentage: Audited by eCogra
- Deposit Methods: VISA, MasterCard, Maestro, Trustly, Skrill, Giropay, Sofort Überweisung, Paysafecard, Direct Bank Transfer
- Software: Microgaming, NetEnt, 2By2 Gaming, Thunderkick, Betsoft, Ezugi, Quickspin, Aristocrat
- Customer Care Email: SUPPORT@21CASINO.COM
- Customer Care Phone: Not supported
- Live Chat: Available in four different languages – English, Suomi, Norsk, Dansk and Finish
- License Jurisdiction: UK Gambling Commission
- Year Established: 2015
Pros & Cons
- Plenty of payment options to choose from;
- Safe and secure services, certified by Curaçao eGaming;
- A mobile friendly website – compatible with iOS, Windows, Android and Blackberry devices;
- Plenty of games and promotions to choose from;
- A friendly wagering requirement of 35× on the bonuses.
- Super slow customer support services.
About 21 Casino
It has a strong reputation of bringing the glitz and blitz of Vegas home to all its members since 2015 when it was first founded. And with it, it came with a promise of giving its members only the best security, promotions, bonuses and entertainment. And if you are an online casino enthusiast and you haven’t signed up at 21 Casino, you are missing out – big time!
The site does not have a wide game portfolio, but you can be assured that those games on offer, they are going to thrill you. Realistic and achievable bonus offers, round the clock rewards, big ass jackpots that can turn you into a millionaire overnight as well as a very strong and dedicated customer support team ensure you have the best of the best in the industry. If you are searching for a website to sign up to, your search ends with Casino 21!
Read our 21 Casino Review, and you’ll discover all the strong and weak points before making an informed decision on whether or not to sign up today!
Unbiased 21 Casino Review
Bonuses and Promotions – Above average for a casino of its stature
Casino 21 has something for every type of player especially when it comes to the promotions and bonus offers. As a new player, you are given the liberty of choosing to claim 21 free spins, which are offered free of any strings attached to it. Moreover, there’s also a 121% bonus offer on the first deposit you make at the site. To qualify for this offer, however, you have to make an initial deposit of at least €5 and be a player from one of the countries allowed to access all the services of 21 Casino.
Not satisfied with the welcome bonus offer? Why not go for the ‘hangover’ bonus offer? Or the Stairway Bonus? Or best of all, go for the Loyal Royalty bonus, where you get to claim up to €500 in bonuses!
These are just some of the most common bonus offers, but I assure you that there are plenty of more – which are given periodically and refreshed frequently just to ensure that you have the rewarding time that you seek!
Games & Live Casino Platform – Your favourite provider of luck!
Do you know what the casino’s motto is? “Your favourite provider of luck”! Yes, Casino 21 is one of the leading casinos of the luck based website, offering you numerous games, with certified random number generators.
The games are powered by some of the top software providers including Microgaming (the best in in-game features), NetEnt (the best in developing mobile friendly slots & free spins games), Betsoft (none can beat them in developing 3D slots), Lightning Box, Amaya, Thunderkick, among many other providers. This diversified list ensures that you have a wide variety to choose from with different in-game features and bet ranges.
Back to the games – you’ll be able to choose all sorts of games. If you want slots, there are plenty to choose from. If you want classic card and table games such as blackjack, roulette, poker and baccarat, casino 21 also offers them. They come with crisp graphics, and they are neatly arranged on the website so that you can quickly choose and start playing them.
Are you a big fan of live casino games? There’s some good news for you! Ezugi, the company that can only rival Playtech in terms of developing live casino games, powers all the games offered at the casino. They are streamed straight from the casino’s land-based headquarters, in HD and smooth relay, for your viewing pleasure. Furthermore, the croupiers are well experienced and professional when offering the games.
Casino 21 Mobile – It’s strictly a no download platform
This might come as good news to some players and bad news to some – especially those of you who enjoy app-based games. Casino 21 is strictly a no download casino, implying that you will be able to enjoy all the games and services offered straight from your device’s browser.
Is that it? No! For a smooth time playing the games, you have to ensure your device has sufficient memory, it runs on the latest adobe flash player and that you also allow pop up from 21 Casino. Once you meet these criteria, you’ll be set to play any game – including live casino games – at your own pleasure!
How did we find the user experience? In seven best descriptive letters – average. They have games from some of the best software providers but they are awful, graphic wise and user experience when you compare them to some of the other rival casinos. 21 Casino is a young casino, and we hope as it grows, it will also fix this major flaw!
Customer Support – Responsive, helpful, but kinda rude to non-natives!
Not all players visiting a casino can speak fluent English, or type the words. But to the 21 Casino customer support agents, this might not have crossed their mind. I read one review online of a player who was complaining how he wasn’t attended to properly because no one was able to understand his message.
Besides this, everything seems to be fine with their customer support team. I personally found them very responsive and helpful. They can be reached through email and live chat only – the casino is yet to include a mobile phone number.
21 Casino qualifies as a good casino in all the sensible areas a casino should focus on. Awesome bonuses and promotions, exciting games from some of the top software developers as well as a secure and safe environment for players to visit.